- \r\n\t\t\t\r\n\t\t\t\tRobert M.
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\r\n\t\t\t\t\r\n\t\t\t\t![\"5](\"https://app.testimonialhub.com/resources/public/imgs//yelp_stars_5.png\")
Although this location doesn't explicitly have kid shoes, the staff were incredibly pleasant and helpful to see what they could do. They measured my daughter's foot and found a number of shoes that would fit her.
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\r\nShe's happy with the new kicks and we have a new goto place for our family shoe needs!\r\n\t\t\t\t![\"Yelp](\"https://app.testimonialhub.com/resources/public/imgs/yelp_outline.png\")
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3/10/2024 \r\n\t\t\r\n\t\t\t\r\n\t\t\t\tAn L.\r\n\t\t\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t Natalia was very helpful and knowledgeable about the shoes that I wanted to get, definitely would come back because of the service and recommend footwear to the pplz. Thanks Natalia\r\n\t\t\t\t\r\n\t\t\t
2/11/2024 \r\n\t\t\r\n\t\t\t\r\n\t\t\t\tTonya L.\r\n\t\t\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t I have consistently received great customer service from this store over the years. It's a small store, but is always crowded with people who know they carry great brands and stock a healthy inventory. I was finally compelled to write a review because ROBERT was just exceptional (they all are... but he really was the bee's knees). I went in to look at a pair of Hoka athletic shoes after all my friends insisted they were the new \"best\" thing. Robert \"undersold\" his own knowledge... brought out the shoes... then he knew more than the podiatrist that fitted me with ultra-expensive equipment that failed. Don't let Robert fool you -- he knows feet. :o). He gave great (non-medical) advice, explained why and what, and helped put me in a great pair of .... Hoka's.... that was right for what is happening with my wretched feet. I can't say enough good things about the value of his knowledge and insight in helping equip you for living well. Thank you, Robert!\r\n\t\t\t\t\r\n\t\t\t
11/25/2023 \r\n\t\t - \r\n\t\t\t\r\n\t\t\t\tPeggy C.
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\r\n\t\t\t\t\r\n\t\t\t\t I'm off to a good Spring start this year buying sandals at foot work Footware,etc. on Lincoln Avenue. They sent me a catalog in the mail and I went in with it. The style I thought I would like to try on was available. The sales people were very helpful and careful about finding what I wanted. I even was given a new reusable bag for checking in from Yelp. I'm glad I went in there to get these sandals. I first came to this store a year agoas it was recommended to me by my podiatrist \r\n\t\t\t\t\r\n\t\t\t
6/07/2023 \r\n\t\t\r\n\t\t\t\r\n\t\t\t\tPeggy C.\r\n\t\t\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t I'm off to a good Spring start this year buying sandals at foot work Footwork,etc. on Lincoln Avenue. They sent me a catalog in the mail and I went in with it. The style I thought I would like to try on was available. The sales people were very helpful and careful about finding what I wanted. I even was given a new reusable bag for checking in from Yelp. I'm glad I went in there to get these sandals. I first came to this store a year ago as it was recommended to me by my podiatrist \r\n\t\t\t\t\r\n\t\t\t
6/05/2023 \r\n\t\t\r\n\t\t\t\r\n\t\t\t\tCarol W.\r\n\t\t\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t Great customer service -- they call all over to try to find the size or style they don't have there.
Store is small but the selection touches all of the needs of someone who needs supportive, quality shoes. The store's shoes are cool, not 'old lady' shoes. Many choices.
Btw, They also have a load of really fun socks. A great place to go for those affordable gifts.\r\n\t\t\t\t\r\n\t\t\t
6/02/2023 \r\n\t\t - \r\n\t\t\t\r\n\t\t\t\tKathleen C.
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\r\n\t\t\t\t\r\n\t\t\t\t I have a lot of foot issues and Footwear Etc. is always there to help. They have great customer service and are patient, professional and sensitive, making sure that the customer is pleased and satisfied. I bought a pair of sandals today and Melissa Galindo was especially helpful. She found the right pair for me in record time. Thanks so much!\r\n\t\t\t\t\r\n\t\t\t
5/07/2023 \r\n\t\t\r\n\t\t\t\r\n\t\t\t\tRandi F.\r\n\t\t\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t I've purchased a number of pairs of shoes here over the years and always had a fantastic experience. Recently I needed new orthotics and my podiatrist suggested trying insoles instead. They were better than any orthotic! Don't pay too much attention to the few bad reviews here. Every business is going to have some bad experiences. Instead, focus on all the positive things about this great business!\r\n\t\t\t\t\r\n\t\t\t
4/27/2023 \r\n\t\t\r\n\t\t\t\r\n\t\t\t\tCarol W.\r\n\t\t\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t Great customer service -- they call all over to try to find the size or style they don't have there.\r\n\t\t\t\t\r\n\t\t\t
2/08/2023 \r\n\t\t - \r\n\t\t\t\r\n\t\t\t\tAnna M.
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\r\n\t\t\t\t\r\n\t\t\t\t I really needed assistance in selecting inserts for my shoes as my arches had fallen. Robert B-444 @ the store was incredibly kind, professional and patient with me. He had me step onto the machine which measured where most of my stress on my feet were located. It was an eye opener for me. I went in to buy one pair and walked out with purchasing two sets! Ty, Robert!
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1/13/2023 \r\n\t\t\r\n\t\t\t\r\n\t\t\t\tTony C.\r\n\t\t\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t Great customer service and fairly priced product! Selection available wider than expected.\r\n\t\t\t\t\r\n\t\t\t
8/07/2022 \r\n\t\t\r\n\t\t\t\r\n\t\t\t\tLesley S.\r\n\t\t\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t My orthopedic MD suggested different shoes and gave me a referral to Footware etc. My first pair - what the Dr ordered - didn't work for me. They were rocker bottom. I returned them to the store a few days later and we found the perfect shoe that served the same purpose for helping my foot and toe issue. I had the same salesperson both times and he really knows the inventory. He was so helpful and patient. I spent an hour there each time. I got some special insoles too that help as well. I got great service and recommend this store. P S I tried two other orthopedic shoe stores while I was deciding about returning my first pair. So glad I rejected those and went back to Footware etc. They had the right choice. Customer service was great.\r\n\t\t\t\t\r\n\t\t\t
8/05/2022 \r\n\t\t - \r\n\t\t\t\r\n\t\t\t\tCarmella G.
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\r\n\t\t\t\t\r\n\t\t\t\t I have had the best experience at this location and decided to go back and buy another pair of walking shoes on 7/2/22. I was greeted by a lovely sales rep named Hailie. When I first walked in it was not too busy so she helped me find the perfect Brooks shoes that fit my needs. She was so knowledgeable and so intentive and I really appreciated her helping me as It started to get really busy. Sales reps like Hailie are why I continue to return to this store to purchase the walking shoes I need for my job.\r\n\t\t\t\t\r\n\t\t\t
7/20/2022 \r\n\t\t\r\n\t\t\t\r\n\t\t\t\trossie r.\r\n\t\t\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t My husband and I started buying here a couple of years ago. They have a good selection of comfort shoes and the customer service is excellent. The sales person was very helpful today. He recommended some insoles for my athletic shoes and offered to trim them. Super happy with my new shoes and insoles.\r\n\t\t\t\t\r\n\t\t\t
7/15/2022 \r\n\t\t\r\n\t\t\t\r\n\t\t\t\tcharito s.\r\n\t\t\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t Christine was very helpful in finding me the Brooks shoes that I needed and very knowledgeable regarding the merchandise. Thank you\r\n\t\t\t\t\r\n\t\t\t
7/14/2022 \r\n\t\t - \r\n\t\t\t\r\n\t\t\t\tBarb E.
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\r\n\t\t\t\t\r\n\t\t\t\t I am a long time shopper of the Encinitas Footwear Etc. I am so very pleased with their recent move around the corner!!! They now have a HUGE selection of shoes. Apparently, the move now offers more storage room, hence more options for us as the customer. Yahoooo!
I must say that Kendra is the reason I look forward to my return next month! She was so incredibly helpful and knowledgeable about all of the various options available for my specific orthodic needs. I appreciated her friendly approach not just with me, but with every customer who walked through the door. Kendra is a true gem! :-)\r\n\t\t\t\t\r\n\t\t\t
7/11/2022 \r\n\t\t\r\n\t\t\t\r\n\t\t\t\tGretchen v.\r\n\t\t\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t Update my mom was visiting last month and she was in dire need of a pair of cute black shoes that she could wear to a wedding and could stand in for a long time. In other words, comfortable and good looking shoes. She thought of Nordstroms but I said Footwear Etc was the best place in the area (or the internet) to find what she wanted. We went to the store in downtown Palo Alto and she bought not one, but two beautiful pairs of shoes.
She's still raving about her shoes.
I bought a new pair too!!\r\n\t\t\t\t\r\n\t\t\t
7/03/2022 \r\n\t\t\r\n\t\t\t\r\n\t\t\t\tH K.\r\n\t\t\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t I went in and was greeted by a sales associate named Christine. She helped me with my purchase without making me feel pressured. Honestly at other businesses these days I've encountered SAs that are lazy or have major attitudes so I was very pleased to find such friendly service. Will definitely be back!\r\n\t\t\t\t\r\n\t\t\t
6/29/2022 \r\n\t\t